By default, payment is due in full, when you place your order.
To apply for payment terms, go to your Billing settings, scroll to the bottom of the page, and click Submit a credit application.
We recommend adding at least 2 trade references.
When you request quotes, suppliers will see your credit application and determine whether or not to extend payment terms. Suppliers can choose to accept, edit, or revoke your payment terms application.
Typical credit terms are Net 30 from ship date. If your credit application is not accepted or you do not apply for terms, the default is 100% due up front.
Three days prior to an invoice’s due date you will receive an email notification reminding you that an invoice is due soon. The notification will be sent to your billing contact and the user who created the order.
All invoices are automatically paid using your preferred payment method 1 day after their due date. You can also pay ahead by going to your Billing section.
Invoices that are still unpaid three days after their due date will be automatically paid using the default payment method on your account.
You will receive an email confirmation of the payment as well as a copy of the paid invoice.
Keep in mind: Individual suppliers will have their own policies for payment terms approval and they may follow up with additional paperwork from their finance teams.
Your payment terms with a supplier will influence when you receive invoices, and when they are due. These are typically the three variables that determine your payment terms:
If you have no payment terms, the full amount of your order is due 100% upfront, with additional invoices for any subsequent costs such as overproduction and freight shipping.
If your payment terms are due upon shipment, suppliers will typically issue one invoice per shipment, to account for the exact units that were shipped. This is a common if your order is large and needs to be split into many shipments.
You can see your payment terms for an order by going to your Orders view, choose an order, and on the Summary tab scroll down to Billing Schedule.