How to request a sample

Most types of samples are meant to represent a specific aspect of your finished product. There are samples to show print quality, structure, and the look of a custom color printed on specific material.

Sampling is best when you can get as close to the final version as possible. Because sampling adds weeks to your lead time, we recommend ordering a sample only after you've settled on a final version of the aspect you want to observe with the sample.

After you observe the sample, you can make any necessary tweaks to your design and then update the dieline on your item.

Before requesting a sample from a supplier, you should have accepted a quote from them.

1. Go to your Quoting view and click a request.
2. In the left sidebar, choose one of the suppliers. These are suppliers that have replied to your request with a message and/or a quote.
3. Then, in Messages, type a new message asking for a sample. Be sure to include the type of sample you'd like, and the location you want it shipped to

In most cases, the supplier will ask you to cover the cost of shipping. Reference samples and color drawdowns are typically free, but there will likely be a production cost associated with structural samples, printed structural samples, and pre-production samples. Costs vary depending on the item. For more information, review the types of samples.