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reverse logistics
Podcast
Amit Sharma: What comes next – Well Made E152
Narvar CEO and founder Amit Sharma tracks the past decade of rising consumer expectations, the importance of supply chain transparency, and Narvar's exciting new acquisition — Lumi ☺️.
Advice
Is loss aversion causing you to overspend on packaging?
If you're optimizing for 0% breakage, you may be losing more than you're saving.
Podcast
David Sobie, Happy Returns: Recovering Returns – Well Made E84
A chat with Happy Returns co-founder, David Sobie on the logistics of in-person, online purchase returns.
Podcast
Casey Armstrong, Shipbob: Delivering Like Amazon – Well Made E76
ShipBob Chief Marketing Officer, Casey Armstrong answers logistics questions for outsourcing your fulfillment.
Podcast
Erica E. Phillips: Asking the Bajillion Dollar Question – Well Made E60
The Wall Street Journal logistics and supply chain reporter, Erica E. Phillips weighs in on the tightening labor supply, tariffs, and the trade war.
Podcast
Rachel Blumenthal, Rockets of Awesome: Designing Awesome Clothes, Backed by Data – Well Made E43
Rockets of Awesome founder, Rachel Blumenthal, talks about designing a brand backed by data and personalized for a modern generation of parents and kids.
Video
Outsourcing Shipping for Ecommerce
Learn how pickups, shipping from a warehouse, using a 3PL, and dropshipping can affect how much you spend on time, postage, storage, and your quality control.
Podcast
Laura Behrens Wu, Shippo: Personalizing Shipping – Well Made E31
A chat with the founder and CEO of Shippo — an API for parcel shipping at any scale.
Video
Void Fill Options for Your Packaging
We cover the pros and cons of the types of void fill that don’t require any machinery.
Video
Talking to the Pros: Questions about 3PLs
A conversation with Shipbob co-founder about how 3PLs work and what they're doing to create a a 3PL for the modern business.
Video
Packaging Strategies for E-Commerce Returns
Let’s talk about some packaging strategies you can use to make returns easier on your customers.
Video
How to Work with a 3PL (Third Party Logistics)
What is a 3PL? When do you need one? And how to decide if outsourcing your shipping to one is right for you.
Advice
Packaging Strategies for Efficient Returns
How to prep your products for a round trip by making returns painless for your customers and your team.