delivery

Amit Sharma: What comes next – Well Made E152

Narvar CEO and founder Amit Sharma tracks the past decade of rising consumer expectations, the importance of supply chain transparency, and Narvar's exciting new acquisition — Lumi ☺️.

Laura Behrens Wu, Shippo: Shipping is changing – Well Made E146

After a record year of ecommerce, Shippo CEO Laura Behrens Wu returns with an update on the current state of shipping. Customers want more choice and transparency at checkout, and mega shippers' shortcomings are making way for more fragmented, hyperlocal logistics.

Jeremiah McElwee, Thrive Market: Sourcing more patiently – Well Made E144

As the natural food market has boomed, Thrive Market's Jeremiah McElwee has learned that scaling a healthy, sustainable supply chain takes patience and a constant pursuit of perfection.

Dan Frommer: Adopting new shopping behaviors – Well Made E127

The pandemic has drastically changed how we shop, at least for now. The New Consumer Editor-in Chief Dan Frommer shares his insights and predictions for the surge of ecommerce.

Why IKEA Hates Air

If you're shipping air, you're paying for it.

Casey Armstrong, Shipbob: Delivering Like Amazon – Well Made E76

ShipBob Chief Marketing Officer, Casey Armstrong answers logistics questions for outsourcing your fulfillment.

Going on a Last Mile Delivery with Bolt

Last mile delivery is a package's final journey to a customer's doorstep. To get the ins and outs of last mile delivery, we go on a Lumi field trip to visit our friends at Bolt to see how they're using software to optimize a freight shipment for the last mile.

Outsourcing Shipping for Ecommerce

Learn how pickups, shipping from a warehouse, using a 3PL, and dropshipping can affect how much you spend on time, postage, storage, and your quality control.

Imports and Exports: Behind the Scenes at the Port of Los Angeles

To see the journey of a freight shipment from start to finish, we went to America’s Port — the Port of Los Angeles to see how the process of imports and exports work.

What are Shipping Surcharges and How Can Ecommerce Companies Avoid Them?

David Hua, Meadow: Playing Within the Rules – Well Made E36

A conversation with David Hua, CEO of cannabis software company, Meadow.

Laura Behrens Wu, Shippo: Personalizing Shipping – Well Made E31

A chat with the founder and CEO of Shippo — an API for parcel shipping at any scale.

Talking to the Pros: Questions about 3PLs

A conversation with Shipbob co-founder about how 3PLs work and what they're doing to create a a 3PL for the modern business.

Packaging Strategies for E-Commerce Returns

Let’s talk about some packaging strategies you can use to make returns easier on your customers.

How to Work with a 3PL (Third Party Logistics)

What is a 3PL? When do you need one? And how to decide if outsourcing your shipping to one is right for you.

What to Expect When You're Expecting a Freight Shipment

How to prep your space to receive your first pallet delivery.