Changelog

Videos on supplier pages

In addition to photos of factories and work samples, now suppliers can add a video to their profile pages. Video is a great way to start building trust through transparency, right from the start. Suppliers can use video to add a factory tour or a reel of spotlight samples. Adding a profile video is simple. Just copy and paste a link of an existing video in the Photos and video section of the Profile Manager.

Fixes and updates for customers

• Use a bank account for your software subscription: Now, customers can pay for their Lumi subscription using a bank account instead of a credit card. To update your payment method go to Settings. Then under the Payment tab, click the Add Bank Account button.
• Reorders don’t require new proofs: If you’re reordering an item from the same facility, there’s no need to upload a new proof as long as the quote is still valid. There are two ways to reorder an item: You can duplicate the item or duplicate the order.
• Completed orders close automatically: To streamline the order flow, now orders will close automatically after the supplier has marked all items as fulfilled, and you or the supplier marks the order as delivered or picked up.
• No more signatures on messages: When you reply to a message thread via email, you'll no longer see email signatures when you view that message thread in the platform.

Fixes and updates for suppliers

• Reorders don’t require new proofs: Reorders no longer require a new proof to be approved, as long as the order is placed with the same facility location as the initial order. When a customer reorders an item with a valid quote, you’ll receive the order with the initial proof already attached. When you click to accept the order, you’re agreeing to move forward with the production, and an invoice will automatically be sent to the customer.

• Completed orders close automatically: Orders will close automatically after you mark all items on an order as fulfilled and the items are marked as delivered or picked up by you or the customer.

• Editing quotes: Now, quotes can be edited if they're a Draft, Open, or Submitted. Expiration dates on quotes are also editable after they’ve been submitted or ordered.

• Sort by manufacturing location in orders view: With the new “Manufacturing Location” column, you can easily sort your Orders view by facility. To sort by a column, click on the column header name.

• No more signatures on messages: When you reply to a message thread via email, you'll no longer see email signatures when you view that message thread in the platform.